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CopyLady clients receive:
- Live person answering the phone – EVERY TIME
- Immediate call back on emergency calls
- 2-hour Service Guarantee response time
- Replacement Guarantee for equipment not performing to manufacturers specifications
- Web Portal for Account Management and Help Desk support
- Remote Maintenance and System support
- Online reporting for multiple-unit/ location clients
- Certified factory-trained technicians to assist with any equipment supply items (even
- 24/7 support options available
Remote & On-site Support
CopyLady offers remote Help Desk Networking Support Services and the fastest On-site Service support in the Southwest Florida area for all your equipment and document technology needs.
Service & Supply Agreements
Through available Service & Supply Agreements, CopyLady provides maintenance calls and on-site service, including parts, supplies, labor, toners, developers, and drums. A CopyLady Service & Supply Agreement also ensures your equipment will continue operating, at a level consistent with the manufacturer’s specifications.