The Great Customer Service Experience

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Customer Service.  Depending on your past experiences, the term can give you chills or bring a smile to your face. Regardless of your past experience, the future looks bright! The customer is an integral portion of your businesses success and future. Meeting sale quotas pushes your business forward but you can’t forget about the customer experience. Who says that you …

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Growing Your Business the Right Way

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It’s pretty safe to say that business success is measured by growth. However, what’s rarely discussed is how to get there. Growth is a finicky friend, especially for new or young small businesses. When you begin your business, your main goal is to grow it by any means possible. What many small businesses find though, is that it’s not just …

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Calculate TCO in 4 Easy Steps

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The New Year is a time to consider your business and redefine your success. Part of this review is identifying costs in the office. Aside from finances, income, and profit, we ask that you consider the cost of your equipment as well. Have you heard of Total Cost of Ownership (TCO)? This is an easy tool that can help you …

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Business Holiday Do’s and Dont’s

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Don’t be fooled by the southwest Florida heat and sun, the holiday’s are just around the corner. The time to start your holiday preparations is now! However, there are some professional do’s and dont’s every business should avoid this holiday season. Holiday-Specific Promotions It’s the season of giving! Get into the spirit of the holidays with festive giveaways, offers, or …

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4 Paper Facts You Won’t Believe

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4 Paper Facts You Won’t Believe There are two sides to every story. Unsurprisingly, the same goes for paper. The environmental sustainability movement of the 21st century has facilitated incredible awareness, green initiatives, and is working tirelessly to take a few steps back so that we can take farther leaps forward. However, there are two sides to the movement and one …

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5 Tips to Dominate Your Next Networking Event

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community (n): the condition of sharing or having certain attitudes and interests in common. The definition may be simple, but within those letters is passion, connection, and an incredible source of helping hands. Southwest Florida is a tight-knit community, personally and professionally. Are you doing your part to stay connected? Is your business a part of the Chamber? Are you getting …

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3 Ways to Cut Costs in the Office

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“Digital,” it’s a word that’s become overused in the past decade. Overused, yes, but not untrue. We are living and working in one of the most interesting time ever recorded. There is a monumental shift between digital and hard-copy, a marriage between technology and print. Paper’s not gone, but our use for it is shifting. In fact, the cost of printing …

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Beware of Pirates!

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For years telemarketers have preyed upon unsuspecting consumers by selling office supplies, particularly photocopier toner, over the telephone. In the typical “toner phoner” scam, the salesperson contacts the potential customer, and will often speak to your receptionist or an employee not necessarily familiar with your company’s purchasing policies. Many times, the salesperson will represent himself or herself as an employee …

kluftBeware of Pirates!

6 Tips to Stay Green in SWFL

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It’s easy to be green with CopyLady! April is a bright and green month in southwest Florida. Between the sunny weather, Earth Day, and Arbor Day, we certainly have the environment on our mind. You don’t have to leave the office to go green. In fact, some of the best things we can do for our environment start at your …

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Paint Southwest Florida in Color

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Color multi-function devices are a must-have in the hustle and bustle of southwest Florida. Every year, our roads, restaurants, and showrooms host even more visitors than the year prior. Make sure that you have the quality products and services that will not only keep customers coming back, but equipment that can handle the additional workload. With various capabilities and features, …

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