About Us

Cynthia Duff – President & CEO

CynthiaCopyLady was founded by Cynthia Duff in 2002 as a full service document management company. Cynthia brings more than 20 years of experience in the computer and document management industries , allowing her to create the perfect solutions for her clients’ needs. Her client-first philosophy created CopyLady’s unparalleled two hour service guarantee. Nearly 80% of all service calls can be handled remotely, via remote diagnostics, saving clients time and money. No more long down times interrupting business. Early on, Cynthia recognized copiers were evolving and knew even the smallest business could (and should) have additional digital technologies at their disposal. Always on the cutting edge of technology, Cynthia ensures CopyLady carries the most advanced lines of leading-edge multifunction products. CopyLady brings value, speed and enhanced performance to each client’s office environment. These CopyLady enhanced systems provide digital copying, printing, facsimile, e-mail integration and file scanning, all networked in one dynamic package.

Cynthia believes in giving to her clients and giving to the community. She is on the board of Abuse Counseling and Treatment, Inc., as well as board member of the Greater Ft. Myers Chamber of Commerce. She also supports the Rotary Club of Fort Myers (named Rotarian of the Year for 2000), Southwest Florida Community Foundation, Childcare of Southwest Florida, Honorable Order of Kentucky Colonels, The Salvation Army, North Fort Myers Chamber of Commerce, a past board member of Southwest Florida Symphony and Dr. Piper Center and countless other organizations.
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Dan Detrick – Vice President & CFO

DanDan’s extensive Communications, Operations and Business background allows him to effectively direct all aspects of CopyLady’s day-to-day operations. His expertise in choosing the newest in digital equipment provides CopyLady with the best technology on the market to offer businesses all over Southwest Florida. Always up-to-date with not only the latest office equipment from the best major brand manufacturers, he also carefully chooses quality nationwide vendors for supplies for operating state-of-the-art CopyLady equipment.

Dan makes sure our customers have exactly what they need at their disposal to operate their business in the most effective manner – from their office equipment to supplies to our staff providing the ultimate best in efficient and effective service. His technical knowledge is an asset both to our clients and our service specialists who provide technical services to our highly-valued clients.

Dan graduated from Florida State University with a major in Business Psychology and a minor in Communications. A former Board of Director for the Rotary Club of Ft. Myers, he continues to be involved in a number of Southwest Florida organizations, including the Greater Fort Myers Chamber of Commerce, North Fort Myers Chamber of Commerce, as well as many local events as a volunteer.
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Marcy Little – Director of Administration

marcy-copyladyv2Marcy has been proudly serving as Director of Administration here at CopyLady since September of 2015. Marcy brings a multitude of skills to our team including over twenty years of experience in sales and finance. Her background in human resources management makes her a perfect fit for her role on the CopyLady team. Since joining us at CopyLady, Marcy has taken charge of all of our office management needs and keeps our internal staff on point on a daily basis. It is safe to say that Marcy is a strong asset to our CopyLady team.

Marcy is a native of Massachusetts who has recently relocated to Fort Myers from Seattle. She and her husband have enjoyed 23 wonderful years of marriage and are the proud parents of a wonderful teenage daughter.
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Heather Tiede – Director of Operations

Heather TiedeWe are happy to welcome Heather Tiede as our Director of Operations here at CopyLady. Heather has over twenty years of customer service experience with most of her time spent in retail management positions. Heather’s drive to succeed has helped her take charge in the service industry and propelled her towards her current position with us at CopyLady. Heather oversees all of our technical and inventory operations here at CopyLady and is happy to bring out the best in our technician team while overseeing their day to day activities.

A native New Yorker, Heather is now proud to call Florida her home for the past nine years. Heather is set to graduate from Keiser University’s accelerated Bachelor’s program with a degree in Psychology and plans to continue her education to a Doctorate degree in Behavioral Psychology.
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